Posted on 8/9/2017
At Fox Run Auto, we're all about making sure our customers feel completely comfortable, both literally and figuratively. It's all about providing the best possible automotive service experience we can for anyone who comes into our shop. Feeling Good About Your Auto Repair Decisions Above all else, we want you to feel comfortable about your auto repair decisions. Whether you are coming in for routine maintenance like an oil change, brake inspection or tire rotation or for major automotive repairs, our Service Advisors aim to treat you with the honesty, friendliness and respect that you deserve. Our priority is to inform and educate you throughout the process. This way you know exactly what the problem is with your vehicle, the specific repairs we recommend and a fair and accurate price estimate for ... read more
Posted on 8/2/2017
We'd like to offer a special thanks to those customers who have taken the time to write a review about Fox Run Auto online. We see lots of great comments on our Facebook page, on Yelp and on our own site when you complete the email surveys we send out. If you'd like to share your own feedback about your Fox Run Auto repair or service experiences, we encourage you to write whatever you want on any of these online review sites. Real, honest feedback from our customers is what helps us provide the best service we can. Feel free to write a long review or keep it as short as you want. We get a lot of one- or two-line reviews and they can be just as helpful to someone else considering our services. Elizabeth writes: "Been going to Fox Run Au ... read more
Posted on 7/26/2017
At Fox Run Auto, we get a lot of phone calls from people asking for repair estimates. However, it's usually not that simple. We almost always have to get a firsthand look at the vehicle before we can determine the problem and figure how what repairs need to be performed. Then, and only then, can we provide a fair and accurate price estimate to cover the specific parts and labor needed for the repair work. Just know that any time you get a sight-unseen repair estimate over the phone from an auto shop, there's a good chance it's not accurate. Fox Run Auto is all about honesty and accuracy, which is why we rarely give out quotes before the vehicle has been inspected. Depending on the problem, there are multiple types of inspections that we perform at Fox Run Auto. It's important you know the differe ... read more
Posted on 7/19/2017
Most of the time, people aren't expecting to have major automotive repairs. Life happens. Perhaps you get into an accident or it's just an older car. Sometimes, things go wrong and there's just no way to predict it. Your Bear Auto Repair Experts The good news is that Fox Run Auto is here to help with all your Mid-Atlantic auto repair needs. You can count on our ASE Certified Technicians and experienced Service Advisors to provide you with the repairs you need and the customer service approach you deserve. We will walk you through every step of the process from inspection to a detailed, accurate and fair repair estimate. We'll provide all the information you need to make sound automotive repair decisions. When you do choose to have us make the repairs, you can be sure the job will be done right. And ... read more
Posted on 7/12/2017
Tami was feeling panicked. She was on her way up the I-95 toward New York and her car died without warning. Tami didn't know what to, so she called for help. She called for roadside assistance and they towed her car into Fox Run Auto. "The guys at Fox Run Auto really helped me out when I was in trouble!" Tami said in her post on our Facebook page. "The timing belt had snapped, and I was looking at potentially serious damage to the motor. Mike and his team went above and beyond, helping me call up car rental places and eventually driving me, my boyfriend and all our travel gear to a rental location." When the car was brought in, it was easy to see that the timing belt had snapped and needed to be replaced. However, something like that can lead to bigger engine problems and it is worth inspecting further. The technicians at Fox Run Auto took a look at everythin ... read more