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At Fox Run Auto, we're all about making sure our customers feel completely comfortable, both literally and figuratively. It's all about providing the best possible automotive service experience we can for anyone who comes into our shop.
Feeling Good About Your Auto Repair Decisions
Above all else, we want you to feel comfortable about your auto repair decisions. Whether you are coming in for routine maintenance like an oil change, brake inspection or tire rotation or for major automotive repairs, our Service Advisors aim to treat you with the honesty, friendliness and respect that you deserve. Our priority is to inform and educate you throughout the process. This way you know exactly what the problem is with your vehicle, the specific repairs we recommend and a fair and accurate price estimate for the work that needs to be performed.
Your Fox Run Auto Service Advisor will walk you through the process and be happy to answer any and all questions that you have. We'll give you the information you need and then you can decide if you want us to do the work or if you want to take it elsewhere for a second opinion. If an internal inspection or diagnostics test is required to uncover the problem, we'll be upfront about the procedure and inform you of any fees before any work order is authorized.
NAPA Peace of Mind Warranty
When you do have work done at Fox Run Auto, you'll feel good knowing that most repairs are backed by the NAPA AutoCare Peace of Mind Warranty (24 months or 24,000 miles), which is valid at any NAPA AutoCare Center nationwide.
Get Comfortable While You Wait
In addition to making you feel comfortable with your automotive repair decisions, the team at Fox Run Auto wants to literally make you feel comfortable while you are waiting for your car to be serviced. We can arrange a tow truck if you need help getting your vehicle into our auto shop. We can give you a ride if you need to drop the car off and get back to work or home.
If you are waiting in our customer lounge, you should be extra comfortable. We have super comfy leather couches, a 70-inch flatscreen TV and tasteful art on the walls. We offer free wi-fi and there is always a fresh pot of hot coffee on the counter. If we do say so ourselves, it's a very nice place to hang out while you wait for your car.
At Fox Run Auto, your comfort is our priority. We'll make you feel comfortable with all your automotive repair and maintenance service decisions, and we'll make you feel comfortable while you wait. Schedule your next service appointment online or call Fox Run Auto today at (302) 597-9205.