Josh needed routine maintenance on his diesel pickup truck, so he called ahead to Fox Run Auto to schedule a service appointment. It's a great idea to call ahead these days, so we can minimize your wait time when you are at the shop or arrange contactless drop-off and pick-up if you want to stay extra safe.
"Made appointment for an oil change and tire rotation 2 days prior," Josh says in his recent online review. "I showed up on time, and they were done in about 1 hour, 15 minutes. I was pretty happy with the timing."
Whether you are visiting Fox Run Auto for standard vehicle maintenance services or you are in need of more significant repairs, we aim to make the process as smooth and stress-free as possible for you. We respect your time and work with you to schedule an appointment or make any other arrangements. We have to do things a little differently these days, so we want to make sure everyone feels good about the way everything is done at our local shop. Your comfort and satisfaction are always our top priorities!
Customer care is just part of the equation. Obviously, the technicians at our automotive facility are dedicated to getting the job done right. We're committed to taking care of you AND your vehicle, so you can get safely back on the road.
"They were respectful of my truck," Josh adds. "They put a paper mat on the floor, and they did the work I had requested without damaging the truck—no leaks or scuffs :-). When I used my Groupon, they didn't bat an eye (that isn't always the case, as some places try to sneak in extra charges or exclude it). After the service, they apologetically told me that since it was a diesel truck, they had to use more oil (which I expected), and split the cost with me. Quick, reasonable service. Definitely will use again and recommend to others."
Thank you, Josh, for trusting your truck with the Fox Run Auto team and for your thoughtful review. We appreciate your business and we look forward to helping with more of your automotive care needs in the future.
If you are in the Northern Delaware area and are looking for the best auto shop, check us out at Fox Run Auto. Let us show you why customer service always comes first. Call ahead at (302) 597-9205 or pre-schedule your appointment online!