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Customer service is very important to the team at Fox Run Auto. Whether it's a major repair job or routine vehicle maintenance, we approach every car we work on with a commitment to quality. We always want our customers to feel good about the services we provide, so they know they can count on our team no matter what automotive services and auto repairs they need.
Mike P. recently wrote a nice testimonial on our Reviews page. He is a longtime customer of ours, and we are happy that he was satisfied with his most recent oil change service. We look forward to helping him out with future maintenance needs.
"Upon calling Fox Run Auto to set an appointment for their Deluxe Oil Change Special and asking when I would like to have it done, I advised 'whatever works for you.'" Mike says. "I was then told that I could drop it off and it would get done the same day."
For most oil changes and other routine maintenance services like tire rotations, brake inspections and fluid flushes, we can get you in the shop and out the same day. Depending on how busy the shop is, our Fox Run Auto technicians can take care of the standard jobs quickly so you can go on with your day. Getting work done on your car rarely feels convenient, but regular preventative maintenance is important. We strive to make the experience as simple as possible for you, so you don't have to worry about a thing.
Whenever your bring your car in for service or repairs, our service advisors will walk you through the process. For routine jobs, we can usually give you a pretty accurate time estimate. You are welcome to wait in our comfortable customer lounge while the work is being done, or you can drop it off and we'll call you as soon as the car is ready for pick-up.
If you aren't sure what the problem is with your car and our technicians need a closer look, we'll explain the inspection/diagnostics procedures we recommend. Before we quote any repair estimates, we prefer to identify the problem. That way we can give you a fair and accurate price quote. In Mike's case, everything went pretty easily and we provided the maintenance services he came in for.
The Fox Run Auto Deluxe Oil Change Special includes up to 5 quarts of Pennzoil and a complimentary tire rotation. We will also perform a standard inspection of brake pads and other fluids to make sure everything is in good shape.
"After dropping it off, I was called in about an hour advising that the oil change and tire rotation was completed," Mike adds. "When I went to pick it up, I was informed that a check of the truck was done and everything checked out great. With this great communication and professional treatment, I will continue to have them work on all three of my vehicles as I have done now for over 15 years. Great job Fox Run Auto."
If you need an oil change, tire rotation or other automotive maintenance services, call Fox Run Auto today at (302) 597-9205 or schedule your service appointment online.