Kathy's car began overheating over the weekend, so she had to call for an emergency tow to Fox Run Auto. Our roadside assistance was able to help get the vehicle delivered to our shop while we were closed on Saturday afternoon.
"Early Monday morning I got a call," Kathy says in her recent review. "They diagnosed the problem, ordered the parts, installed them, ran tests to make sure no damage had been done (it hadn't thank goodness), and called me before noon to tell me the car was ready!"
Kathy is a repeat customer of Fox Run Auto. We know how important her car is to her and the same is true for everyone who comes to our shop needing an emergency repair. It's difficult to be without your car for a few days—or longer for serious issues. Our goal is to get you safely back on the road as soon as possible, without sacrificing any quality when it comes to parts and service.
We were glad to help Kathy during a tough time. Our technicians hopped right on it Monday and we were able to get her cooling system problem fixed by the same afternoon!
"Their mechanics do a fabulous job every time, and their customer care is great!" Kathy adds. "Everything explained every step of the way, and as a customer I always feel like they understand and care. Fox Run Auto is the place you can trust. 5 stars—we highly recommend."
Thank you, Kathy, for continuing to put your trust in the Fox Run Auto team. We're always here whenever you need us.
If you are in the Northern Delaware area and are in need of automotive repair, maintenance or inspection services, call Fox Run Auto in Bear today at (302) 597-9205 or schedule your service appointment online. You can also call us 24/7 if you need towing or emergency roadside assistance services.