Posted on 10/10/2018
At Fox Run Auto, we understand that it can be difficult for customers to put their complete trust in an auto repair shop. We're doing everything we can to change that perception, one customer at a time. It all starts with being upfront and honest during the service process. Communication is Key Being upfront is all about having good communication. It's important to know that Fox Run Auto will not perform any repairs without your consent and we aren't going to try and "upsell" you on anything that may not be necessary at the time. That's why we put such an emphasis on our vehicle inspection and repair estimate process. It's very rare that we will give out any quotes over the phone because our technicians need to see the vehicle in person and give it a proper inspection. Accurate Repair Estim ... read more
Posted on 9/12/2018
Having the oil and oil filter changed in your vehicle is a standard automotive service that many car owners take for granted. It's just something that needs to be done every few months. But why? The Importance of Regular Oil Changes Your vehicle contains many different fluids that all perform very important functions, and they all must be maintained and replaced periodically. However, none need to be done as frequently as the engine oil, which really is the lifeblood of any vehicle. Your engine has many moving parts that are working at very high speeds. This creates a lot of friction. The oil provides necessary lubrication to all the components of the engine. Without it, things can seize up and major internal damage can be done. Having to change your oil every so often may seem like an inconvenience, but trust us, it's much less painful than having to have your engine completely ... read more
Posted on 7/11/2018
July is here and that means warmer temperatures for the next few months. With all the heat and humidity here in Northern Delaware, it's important to stay safe and comfortable when driving around town or taking any family road trips. Both you and your vehicle need to stay cool, so it may be the ideal time for a couple of important system inspections and tune-ups at Fox Run Auto. Air Conditioning Inspection and Repair Sometimes, you don't know how important your car's air conditioning is to you until it has problems. As the weather heats up, your A/C has to do more work to keep you cool and comfy inside your vehicle. You want the air conditioning system to be working as well as possible. Bring your vehicle into Fox Run Auto for a full A/C system inspection and tune-up. Our technicians will look over all the key components, such as the thermostat, cabin air filters and cool ... read more
Posted on 6/20/2018
At Fox Run Auto, a commitment to effective communication is the cornerstone of our approach to customer service. Part of treating people right is keeping them informed and educated throughout the process. We understand not everybody is an automotive expert. That's why you are trusting your vehicle with our repair technicians. However, it is very important that you understand why we are making certain recommendations so you can make informed decisions before you authorize any work to be done at our shop. External Inspections and Diagnostic Testing It all starts with the inspection and testing process. If you are experiencing automotive problems, you can bring your vehicle into Fox Run Auto for an accurate diagnosis. Before we even start with any inspections, one of our Service Advisors will walk you through what we are going ... read more
Posted on 5/23/2018
It's never a good feeling to be stranded on the side of the road or be stuck anywhere with a vehicle that isn't running right. There are any number of reasons that can lead to this situation. The good news is if this happens to you in Northern Delaware, you have a professional roadside assistance and towing service that you can truly count on. Just call Fox Run Auto at (302) 834-1200 24 hours a day, 7 days a week and we'll send one of our tow truck drivers out to help you in your time of need. If you are calling after hours or on the weekend, use our alternate toll-free number of (866) 510-1589. Here are some of the automotive situations you might find yourself in: Ran Out of Gas This happens to just about everyone at some point in life. We can deliver fuel to wherever you are, so you can get back on the road and safely to your next destination. Tire Problems If you have a flat tire or blowout ... read more