BEAR AUTO REPAIR

Antonio was frustrated. He needed to get his truck serviced, but was having trouble dealing with other auto repair providers. He did his own research and decided to take his truck to Fox Run Auto. "After a horrible experience with Firestone and most of the dealerships I use to service my truck booked well into next week, I used the AAA app and it listed Fox Run Auto as one of their auto repair shops that is close by my home," Antonio says. "After reading a few reviews (which are all positive) and seeing how prompt they are with their repairs, I gave them a call. I set up an appointment for Thursday, which is a lot sooner than other places." We will always do our best to accommodate your schedule and get your vehicle into our shop as soon as we can. We do take walk-up customers, but we recommend calling in advance or ... read more

Sharon recently visited Fox Run Auto for the first time after a recommendation from her niece. Her car needed repairs and she wanted an honest assessment from a trustworthy mechanic. Our team took the time to inspect her vehicle and walk her through a detailed inspection report before proceeding with any repair services. That is our standard process at Fox Run Auto. "They provided very professional and timely service," Sharon says. "Rob [Hurt, Lead Service Advisor] took time to explain everything and helped me understand my options. My niece referred me here as I live in MD but work in DE." The initial vehicle inspection is the most important step in the process at F ... read more

Customer service is very important to our team at Fox Run Auto. In fact, you could say it is always our number one priority. We know we wouldn't be in business as long as we have been without a strong connection to our customers. We strive to provide quality auto repair services and genuine customer care. This means offering honest advice and professional recommendations, even if it's not the best news. "Excellent and fast service!" says Ramondo "I was given a detailed explanation of the alignment according to the printout.""As usual I got excellent service," Ellen adds. "They are very knowledgeable and helpful. I will continue to bring my car there.""They say what they do, they do what they say," says George. "And they do so with smiles. It ... read more

Charles has been a longtime customer of Fox Run Auto. He knows he can always count on our team for quality automotive repair and maintenance services, as well as honest customer care. Don't take our word for it, though. See what Charles had to say in his recent online review of our shop. "I've trusted my cars' care with Fox Run mechanics for years," Charles writes. "They always give me an honest appraisal of any issues and always treat me with courtesy and respect." At Fox Run Auto, we believe in giving our customers all the information and advice they need to make smart decisions about vehicle maintenance or repairs. If there is a significant automotive problem, we will perform a thorough inspection and provide you with a detailed inspection report. Our team will walk you through our fi ... read more

Diane and her husband hadn't driven their Volkswagen in months because of mechanical problems. They had taken it two other mechanics to figure out what was wrong, but unfortunately they weren't getting any helpful answers. Finally, they decided to turn to Fox Run Auto. "I had my Volkswagen towed there because it was sitting for a few months and I couldn't get an accurate account of what the problem was from two other mechanics," Diane says. "When I heard back from Mike DeFino [owner of Fox Run Auto], he was very kind, very honest and showed real concern about my vehicle—not to mention that to run a diagnostic test to find out the problem I was only charged half the price of what the other two previous mechanics charged me!!" Once Diane's VW was towed into our Northern Delaware shop, our a ... read more