BEAR AUTO REPAIR

Category Archives: Customer Stories

Customer Knows He Can Count on Fox Run Auto

Customer Knows He Can Count on Fox Run Auto

Thomas drives an Acura that is over 20 years old. He loves his car and he has taken good care of it over the years, which is why it is still reliable for him. A key part of his success if making sure that routine maintenance is always performed when recommended. And when it comes to maintenance services, Fox Run Auto is a name he always knows he can trust. "What a great company," Thomas says. "Had the brakes done and the oil changed, along with some other work, and my 22-year old Acura runs like a top." You really can get a long life out of a car and truck as long as you take care of the necessary services from time to time. Of course, oil changes are needed the most often—especially in older cars that may require shorter intervals between ser ... read more

Categories:

Customer Stories

We Want Your Reviews of Fox Run Auto!

We Want Your Reviews of Fox Run Auto!

If you have been to Fox Run Auto recently, we'd love to hear your feedback. We always appreciate when customers take the time to write thoughtful reviews of their service experiences at our shop. It helps us know when we're doing things right. Or, perhaps there's some constructive criticism that will help us improve our service quality. Either way, we want to know what you think about Fox Run Auto.  It's easy to submit a comment directly on our Reviews page, or you can leave feedback on whichever online service you prefer (Google, Yelp, Facebook, etc.).  We also wanted to take this opportunity to share a few recent reviews from Fox Run Auto customers: "Your service has been great," says Richard. "My daughter was there last week for breaks and a bearing. She is happy and safe. Thank you. I will be there tomorrow for a chec ... read more

Categories:

Customer Stories

Fox Run Auto Customer Appreciates After-Hours Service Options

Fox Run Auto Customer Appreciates After-Hours Service Options

Phil is a longtime customer of Fox Run Auto. He knows he can count on our team for quality customer service and quality automotive care. One of the things he likes most about our shop is the ability to utilize our after-hours vehicle drop-off and pickup services.  Like many of our valued customers, Phil is a busy guy. He has work and other obligations during our normal weekday business hours. It's not always easy for him to bring his vehicles by when we are open. Thankfully, we offer after-hours solutions to accommodate our customers' busy lives. They can coordinate with us to drop off vehicles when the shop isn't open. Then, they can come by and pick up their vehicle once it is ready. Everything else can be done over the phone and email. "Quick service and you can drop off and pickup after hours," Phil says. "I ... read more

Categories:

Customer Stories

Chevy Tahoe Driver Recommends Fox Run Auto

Chevy Tahoe Driver Recommends Fox Run Auto

Joe drives a Chevy Tahoe and needed some repair services performed on his SUV. He had never been to Fox Run Auto in Bear, DE before, but he read good reviews and decided to give our local auto shop a try. He was very glad that he did! "I am so very pleased with the service I received!" Joe writes in his own review. "Such great people along with honest and fair pricing for the work that was performed on my Tahoe! I could not be happier that I made the call to Fox Run Auto!" Whether it's your first visit to Fox Run Auto or you have been coming here for years, we aim to make every customer service experience as positive as possible. Our service team is lead by owner, Mike DeFino, along with the other Mike (Accursi ... read more

Categories:

Customer Stories

Honda Driver Gets Stolen Catalytic Converter Replaced at Fox Run Auto

Honda Driver Gets Stolen Catalytic Converter Replaced at Fox Run Auto

Julia drives a 2005 Honda Element. Unfortunately, she recently had her catalytic converter stolen from her vehicle when it was parked at a local store. It was a terrible situation and she wasn't sure what had happened at first. Julia just knew her vehicle sounded extremely loud while driving and something was wrong. AAA recommended she take her Element to Fox Run Auto for a proper vehicle inspection and diagnosis. It didn't take long for our team to recognize that the catalytic converter was missing and needed to be replaced. The catalytic converter is a critical component in the vehicle's exhaust and emissions system. It's sad to know they are being stolen because of the valuable elements inside. Fox Run Auto was able to get a new catalytic converter installed in Julia's Honda and help ... read more

Categories:

Customer Stories
Fox Run Auto Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fox Run Auto Inc. (302) 834-1200 if you have any issues in accessing any area of our website.