BEAR AUTO REPAIR

If you want to know what people are saying about their service experiences at Fox Run Auto, you can always visit our Reviews page for the latest customer feedback. You can also leave your own review and rating there if you visited our shop recently for auto maintenance or repair services. Of course, you can always feel free to post your feedback on any review sites you prefer (Yelp, Google, Facebook, etc.). We love to hear what people think and it helps us keep striving to provide the best customer service around! Here are some of the most recent customer reviews of Fox Run Auto that caught our eye: "Fox Run Auto is always there for me," says Lawann "I can count on you guys to fit me in when I'm in a pinch, whether for myself or my grandson. Thank you so much.""Convenient and always friendly service," adds Robert. "Reason ... read more

Oleg recently experienced a theft when someone stole the catalytic converter from his car. He went to his insurance company and talked to other auto shops about repair estimates, but was disappointed in what they told him. "The car is good and reliable, but old. So, any significant repair comes close or above the car estimate," Oleg says. "My insurance company was considering totaling my car and I was not in the position to get a new one. At that point, my car was at Fox Run Auto." We knew Oleg was in a tough situation, so our team went to work in order to find him an alternative solution. We agreed the car didn't need to be totaled, but the original estimate was above what the vehicle was worth. We understood why the insurance company would consider that to be the only option. Fortunately for Oleg, we are a resourceful shop ... read more

Gloria drives a Mercedes. She appreciates the German engineering and knows it takes a special level of care when it comes to the vehicle's auto maintenance and repair needs. This is why she always trusts her car with the friendly auto repair experts of Fox Run Auto in Bear, DE.  "Fox Run Auto is simply amazing," Gloria says. "They completed work on my Mercedes in record time. The work was excellent and prices are reasonable." Whether she needs routine maintenance services or has a more significant repair issue, Gloria knows she can count on the team at Fox Run Auto to treat her and her car right. This is our approach with every customer who visits our shop. We are a locally owned, independent business and a certified NAPA Auto Care Center, a ... read more

Isaiah recently shared a review of his customer experience with Fox Run Auto. He was experiencing automotive trouble with his car, so he brought it to our shop in Bear, DE for a full diagnosis and expert repairs. Here is what he had to say: "I recently had a great experience with Fox Run Auto for my car's repair and maintenance needs," Isaiah writes. "The staff, led by Mike DeFino, were incredibly helpful and transparent throughout the process. They took the time to explain to me the issues with my car and provided me with various options to choose from, allowing me to make an informed decision." Isaiah's statement does a great job at summing up our approach to customer service and the overall auto repair process. It all starts with the vehicle inspection. Our skilled automotive technicians will run diagnostic tests and look over the vehicle carefully. We ... read more

Barbara was having automotive trouble when her van started to overheat. She knew it might be a serious problem and the vehicle wasn't safe to drive. It's also smart to get an overheating issue checked out immediately to avoid potentially serious engine damage. Often times, you can catch a minor problem before it develops into something much worse. "My van was overheating and I called," Barbara says. "They immediately were able to fit us in. Mike [DeFino, owner] called me with an estimate and explained the issue." After inspecting the vehicle and cooling system, Fox Run Auto technicians were able to identify the specific problem. However, we needed to order a special part for the cooling system repair in Barbara's van. We were able to track it down and get it purchased, but the shipping was going to take a little longer than we originally hoped. Barbara authorized the rep ... read more