Posted on 6/21/2017
Customer service is very important to the team at Fox Run Auto. Whether it's a major repair job or routine vehicle maintenance, we approach every car we work on with a commitment to quality. We always want our customers to feel good about the services we provide, so they know they can count on our team no matter what automotive services and auto repairs they need. Mike P. recently wrote a nice testimonial on our Reviews page. He is a longtime customer of ours, and we are happy that he was satisfied with his most recent oil change service. We look forward to helping him out with future maintenance needs. "Upon calling Fox Run Auto to set an appointment for their Deluxe Oil Change Special and asking when I would like to have it done, I advised 'whatever works for you.'" Mike says. "I was then told that I could dro ... read more
Posted on 5/17/2017
At Fox Run Auto, we always love hearing feedback from our customers. Whether it’s constructive criticism or positive comments, reviews allow us to stay connected with our customers and continually strive to provide the best service around. One of our favorite customer testimonials came back in 2012, when Eric N. Fox of A.C. Schultes, Inc. actually took the time to write a letter and send it to our auto repair shop. He was kind enough to share his automotive service experience at Fox Run Auto. You can read his full letter and others on our Testimonials page. In the letter, Eric describes the car trouble he had. “My car was towed in with a bad grommet on the shift cable assembly,” he notes. Fortunately, we happened to already have the right part in stock and it was a relatively simple repair for ... read more