BEAR AUTO REPAIR

Bob knew that his tires were going bald and needed to be replaced soon. He also had the desire to put some nicer wheels on his beloved truck. Bob wanted to get his wheels and tires taken care of soon, so he called the automotive repair experts at Fox Run Auto in Bear, DE. "I recently took my truck into Fox Run Auto to have new wheels and tires installed," Bob says in his online review, "and I couldn't be happier with how everything turned out." Bob brought his truck into Fox Run Auto and our knowledgeable team of automotive technicians took a closer look. Anyone could see the tires needed to be replaced, but wheels are a lot more complex. If your vehicle has trouble handling or your ride isn't as smooth as usual, it could be any number of issues that are worth getting looked at by professionals. It could be the wheels, bearings, axles, differential, brakes or suspension components ca ... read more

We'd like to offer a special thanks to those customers who have taken the time to write a review about Fox Run Auto online. We see lots of great comments on our Facebook page, on Yelp and on our own site when you complete the email surveys we send out. If you'd like to share your own feedback about your Fox Run Auto repair or service experiences, we encourage you to write whatever you want on any of these online review sites. Real, honest feedback from our customers is what helps us provide the best service we can. Feel free to write a long review or keep it as short as you want. We get a lot of one- or two-line reviews and they can be just as helpful to someone else considering our services.  Elizabeth writes: "Been going to Fox Run Au ... read more

Tami was feeling panicked. She was on her way up the I-95 toward New York and her car died without warning. Tami didn't know what to, so she called for help. She called for roadside assistance and they towed her car into Fox Run Auto.  "The guys at Fox Run Auto really helped me out when I was in trouble!" Tami said in her post on our Facebook page. "The timing belt had snapped, and I was looking at potentially serious damage to the motor. Mike and his team went above and beyond, helping me call up car rental places and eventually driving me, my boyfriend and all our travel gear to a rental location." When the car was brought in, it was easy to see that the timing belt had snapped and needed to be replaced. However, something like that can lead to bigger engine problems and it is worth inspecting further. The technicians at Fox Run Auto took a look at everythin ... read more

Customer service is very important to the team at Fox Run Auto. Whether it's a major repair job or routine vehicle maintenance, we approach every car we work on with a commitment to quality. We always want our customers to feel good about the services we provide, so they know they can count on our team no matter what automotive services and auto repairs they need.  Mike P. recently wrote a nice testimonial on our Reviews page. He is a longtime customer of ours, and we are happy that he was satisfied with his most recent oil change service. We look forward to helping him out with future maintenance needs.  "Upon calling Fox Run Auto to set an appointment for their Deluxe Oil Change Special and asking when I would like to have it done, I advised 'whatever works for you.'" Mike says. "I was then told that I could dro ... read more

At Fox Run Auto, we always love hearing feedback from our customers. Whether it’s constructive criticism or positive comments, reviews allow us to stay connected with our customers and continually strive to provide the best service around. One of our favorite customer testimonials came back in 2012, when Eric N. Fox of A.C. Schultes, Inc. actually took the time to write a letter and send it to our auto repair shop. He was kind enough to share his automotive service experience at Fox Run Auto. You can read his full letter and others on our Testimonials page. In the letter, Eric describes the car trouble he had. “My car was towed in with a bad grommet on the shift cable assembly,” he notes. Fortunately, we happened to already have the right part in stock and it was a relatively simple repair for ... read more