BEAR AUTO REPAIR

Robert Hurt joined the Fox Run Auto team earlier this year, but he is already making a positive impact. The guys in the shop enjoy working with him and customers love his friendly approach to service. Just ask Shalanda, who recently came into the shop for auto repairs and dealt with Rob as her Service Advisor. She was nice enough to share a review about her service experience. "Robert was fabulous to work with," Shalanda writes. "Every phone call was upbeat and friendly. I appreciated the attention to the customer service aspect of my car repair experience as it is a factor that is often overlooked this day and age." Shalanda, we couldn't agree more! Providing a positive service experience is very important to all of us here at ... read more

A longtime Fox Run Auto customer that goes by the initials A.L. recently shared a review online of his experience with this Bear, DE auto repair shop. He's been a customer for many years, going back to when we had four Mikes working at the shop. Two have since retired and Robert Hurt recently joined the Fox Run Auto service team. Here's what A.L. had to say about his most recent service visit. "And then there were two. Two Mikes left from four!" A.L. writes. "But after the addition of Robert, the professionalism is as strong as ever." A.L. brought his vehicle in to be looked at by the skilled and knowledgeable auto repair technicians at Fox Run Auto. He wasn't sure what the problem was, so he wanted to get the opinion of the professionals he ... read more

An anonymous reviewer recently shared their review online about their service experience at Fox Run Auto in Bear, DE. This customer needed auto repair help twice and found our team to be dependable in keeping his "forever car" running well. "I have had the misfortune of needing good, affordable work done on my 'forever car' twice," this reviewer writes. "Both times, Fox Run Auto fixed my car, was very reasonable price-wise, and courteous when discussing the issues involved and probable repairs." Providing customers with accurate information and sound advice are priorities here at Fox Run Auto. We want people to feel comfortable with every automotive repair and service decision that they make. After all, they are trusting us as experts and we want to make sure and guide them in the right direction. It all starts with the initial inspe ... read more

Jonathan was desperate. He was driving along Route 1 when his timing belt snapped. He called for roadside assistance and the tow truck brought his vehicle to Fox Run Auto in Bear, DE. Jonathan was ultimately very glad with the decision as evidenced by his recent review on Google. "If you are looking for an honest, quality 'good ol' garage, this is the place," Jonathan writes. "Mike [Accursi, General Manager] explained my options due to the fact that my motor was an 'interference' and the job may not work." You see, the set-up of Jonathan's older car was awkward. The arrangement of the engine and other components in relation to the timing belt made it difficult to simply replace the belt. There was also concern that there was more damage beyond the belt that may need further inspection. We had to look for creative solutions to avo ... read more

Larry has been coming to Fox Run Auto for many years. Whenever he needs automotive repairs or routine maintenance, he knows he can always depend on our team to come through. No matter what vehicle he's bringing into our shop, Larry has complete trust in the Fox Run Auto service advisors and automotive technicians to provide expert advice, quality work and friendly customer service. "I have been using Fox Run Auto for all my repair work for many years," Larry says, "and I have never had a less than excellent experience." For a majority of those years, Larry owned a 2004 Chevrolet Suburban. He brought it into Fox Run Auto often. Most of the time, it was just for regularly scheduled preventative maintenance such as oil changes, tire rotations, brake inspections and transmission services. However, when you own a car that long ... read more