BEAR AUTO REPAIR

Category Archives: Customer Stories

Local Customer Has Been Coming to Fox Run Auto for Years

Local Customer Has Been Coming to Fox Run Auto for Years

Barry recently brought his vehicle into Fox Run Auto in Bear, DE for some routine maintenance and repair services. However, this was definitely not his first time visiting this auto shop. He has been a loyal customer for years because he knows he will get quality work and helpful customer service. Barry recently shared his feedback in an online review posted to FoxRunAuto.com. "This is the best auto shop," Barry writes. "We have been taking our cars to this shop for many years. These people really know how to maintain and fix vehicles." At Fox Run Auto, it is very important to make sure that the job gets done right. Our automotive technicians have very strong attention to detail backed by years of experience in auto repairs. When performing inspections, they know what to look for and ho ... read more

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Customer Stories

Local Customer Receives "Great" Service at Fox Run Auto

Local Customer Receives "Great" Service at Fox Run Auto

Shridhar is a savvy consumer who likes to do his research. This is especially true when it comes to taking care of his car, which was recently in need of some repairs. He called around to multiple big name-brand shops, but wasn't quite happy with the price quotes he was getting. Ultimately, he decided to contact Fox Run Auto and see what this local auto repair shop had to say. "Great place and great people," says Shridhar in his recent online review of Fox Run Auto. "I came to know about them through my Costco membership (and you get 15% off). I had gotten some over the board quotes about my car from PepBoys and Midas, but these guys did the job in the most affordable way possible and got a few more things done, too!" It's never a bad idea to get a second or third opinion when it comes to you car, and it often pays to shop around. At Fox Run Auto, we are all about providing ... read more

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Customer Stories

Customer Turns to Fox Run Auto for New Tires and a Wheel Alignment

Customer Turns to Fox Run Auto for New Tires and a Wheel Alignment

Chelsea thought she was due for a brake replacement, so she brought her car to Fox Run Auto. After a thorough brake system inspection by our technicians, it was clear that her brakes weren't really the problem.  "The service was fantastic!" Chelsea says in her online review. "They were very honest and let me know that my brakes were fine and didn't need to be replaced yet. So many other places would have done it anyway." Chelsea had told us that her car was pulling to one side. She assumed it was the brakes, but the team also looked at her wheels, tires, suspension and overall wheel alignment. Any number of factors can affect a car pulling hard left or right when braking or accelerating. It's always worth getting looked at by a trained automotive professional to uncover the true source of any problem. In Chelsea's case, it was actually her tires ... read more

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Customer Stories

Local Customer Has Trusted Fox Run Auto for More than 20 Years

Local Customer Has Trusted Fox Run Auto for More than 20 Years

Karen and her family have been customers of Fox Run Auto in Bear, DE almost as long as this local auto repair shop has been open. She knows she can trust the Mikes, Rob and the entire team to provide excellent customer service and quality automotive repair work. Karen was nice enough to post an online review recently, speaking about her experiences with Fox Run Auto. "Always excellent service," Karen writes. "Fox run has been taking care of many of our cars over the past 20 years. Everyone who works at Fox Run Auto has always been extremely kind and helpful." 20 years is a long time to put your trust in a local business, so we really appreciate Karen and her family being so loyal to Fox Run Auto. Providing the best possible customer service is always our top priority, along with making sure the repairs are done right ... read more

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Customer Stories

The 5-Star Reviews Are Pouring in for Fox Run Auto!

The 5-Star Reviews Are Pouring in for Fox Run Auto!

At Fox Run Auto, we put a premium on offering the highest standards of customer service to our valued customers throughout the Mid-Atlantic area. We always appreciate when one of our customers takes the time to write a review, even if it's just a brief comment about their service experience at our shop. We feature longer customer stories on this blog from time to time, but today we'd like to highlight some of the shorter recent reviews about Fox Run Auto that also happened to include 5-star ratings. "Always have great service with these guys!" writes Darin. "And I have recommended them to several people who have come to trust them as much as I do.""Always an enjoyable experience," adds another reviewer, Len. "I have been a customer since Mike DeFino opened the doors. The service is always excellent and all the work is performed at a fair price. Thank you.""Super group of people dedic ... read more

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Customer Stories
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