BEAR AUTO REPAIR

Category Archives: Customer Stories

Local Customer Turns to Fox Run Auto to Keep Her Car Running Well

Local Customer Turns to Fox Run Auto to Keep Her Car Running Well

Janet drives a car that is 17 years old, so she's used to having to deal with maintenance and repairs every once and awhile in order to keep it running well. That's why she trusts Fox Run Auto to provide her with quality automotive services whenever work needs to be done.  Recently, Janet's car wasn't starting up, so she called Fox Run Auto to have it towed to our shop for further look. "My car wouldn't start and I had it towed to Fox Run," Janet says. "They looked at the car right away and said the battery died, but they also gave the car a complete look-over to see if there were any other problems." It was very clear when Janet's car arrived at our shop that her car battery had died. This ... read more

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Customer Stories

Volvo Owner Appreciates the "Working Class Heroes" of Fox Run Auto

Volvo Owner Appreciates the "Working Class Heroes" of Fox Run Auto

William recently brought his Volvo into Fox Run Auto for some automotive repairs. At first, he wasn't too sure about our shop. We're definitely not as fancy-looking from the outside as the local auto dealerships, but we believe in substance over style. We're proud to be a small, locally owned shop, and customers like William know what we're all about once they work with our friendly and knowledgeable team. "Have you ever heard not to judge a book by its cover?" William says. "For those that look past first appearances you will already know how amazing this shop is! Fox Run Auto might not be flashy, but the multitude of cars outside will attest that the knowledge and expertise to service those vehicles is why they are there." At Fox Run Auto, we know it's what's inside that c ... read more

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Customer Stories

Volvo Owner Only Trusts Her Car with Fox Run Auto

Volvo Owner Only Trusts Her Car with Fox Run Auto

Carol drives a Volvo, and she's had the car for awhile now. Any time she needs preventative maintenance services or auto repairs, she knows she can count on the team at Fox Run Auto to treat her and her vehicle right. Recently, she needed some repairs, so of course she gave us a call. "As always, my call to Fox Run Auto resulted in my being prompted to have them look at my car right away," Carol says. "I was immediately put into a loaner and before the close of that same workday, I received a call about the diagnosis." The first, and most important, step of the automotive repair process at Fox Run Auto is to determine what the problem is. Then, we can dig deeper and uncover the specific source of the problem. This is all done through our detailed inspection and diagnostic testin ... read more

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Customer Stories

Longtime Customer Shares Her Appreciation for Fox Run Auto

Longtime Customer Shares Her Appreciation for Fox Run Auto

Gwen was nice enough to post a personal review of Fox Run Auto over the holidays and we wanted to share it. We truly appreciate the loyalty of our customers and it means a lot to our entire service team to hear good things about what we are doing.  "I truly appreciate everything about your service center," Gwen writes. "Your staff members are all friendly, helpful and courteous, and the center is very inviting, comfortable and clean. Above all that I love the quality of the work you do, and how it just says how your honor your own name and stand by it and your work. That tops a lot of car service people and places all by itself." Building customer loyalty is very important to us at Fox Run Auto. We are a small, locally owned and operated auto repair shop with strong ties to the Bear community. We know word of m ... read more

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Customer Stories

Loyal Fox Run Auto Customer Appreciates Friendly Service

Loyal Fox Run Auto Customer Appreciates Friendly Service

When her truck needs repairs, Linda knows she can always count on the team at Fox Run Auto to treat her right. She has been a loyal customer of our Northern Delaware auto shop for years, and she recently expressed her thoughts in an online review that we’d like to share. “I’ve been using Fox Run Auto for my truck’s repairs,” Linda writes. “They are always friendly and professional. It’s nice to see smiles when you’re stressed out.” We understand that most people view regular vehicle maintenance (oil changes, tire rotations, brake services, fluid checks, etc.) as an inconvenience. It’s something that has to be done to keep your vehicle running right, but nobody is ever really looking forward to taking their car or truck into the shop for service. When more significant repairs are ne ... read more

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Customer Stories
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