Posted on 1/27/2021
Compared to some of our longtime customers, Larry is still a fairly new member of the Fox Run Auto extended family. He recently moved to the Northern Delaware area, but he found our auto shop as one he could trust for regular maintenance services and automotive repairs. "I found them through an advertisement in the mail being new to the community," Larry says. "From the first time I used their services, it has always been a positive experience." Larry appreciates how smooth the service process usually is at Fox Run Auto. He prefers to call ahead and schedule an appointment, which we highly recommend right now with COVID-19 precautions in place. This is especially true if you are feeling ill or in a high-risk group and would like to arrange any special contactless ha ... read more
Posted on 1/6/2021
Angie recently visited Fox Run Auto for a diagnosis and repairs on her car. Our team provided a thorough vehicle inspection and presented her with a detailed inspection report before she authorized the necessary repairs. Here is what she had to say about her customer service experience at our shop: "Very good service and 'social distancing,'" Angie says. "Prompt and honest about changes, and provided a full breakdown of repairs with pricing that would need to be done in the future." First of all, Angie, thank you for writing your review. We always appreciate any feedback from our customers as it helps keep us pushing to be the best we can be. We also appreciate you making specific mention of our social distancing. 2020 was a crazy year and it will still be some time before things truly get back to "normal." Until then, we are going to do everything possible to make ... read more
Posted on 12/2/2020
Peter has been a loyal customer of Fox Run Auto for almost two years. He drives a 2002 Lincoln, and he knows he can always count on the guys at our shop for honest advice and quality repair/maintenance work on his car. Recently, Peter was nice enough to post an online review of Fox Run Auto. Here's what he had to say: "I've been going to Fox Run Auto for almost 2 years now," Peter writes. "Each time I go there I'm greeted and given estimates on my repairs for my '02 Lincoln. Yesterday, I had the experience to test their customer service skills and I will point out that one of the Mikes went above and beyond to ensure my vehicle was working correctly." We always love a good challenge at Fox Run Auto. It takes a lot to stump our service team or our auto repair techn ... read more
Posted on 11/11/2020
Josh needed routine maintenance on his diesel pickup truck, so he called ahead to Fox Run Auto to schedule a service appointment. It's a great idea to call ahead these days, so we can minimize your wait time when you are at the shop or arrange contactless drop-off and pick-up if you want to stay extra safe. "Made appointment for an oil change and tire rotation 2 days prior," Josh says in his recent online review. "I showed up on time, and they were done in about 1 hour, 15 minutes. I was pretty happy with the timing." Whether you are visiting Fox Run Auto for standard vehicle maintenance services or you are in need of more significant repairs, we aim to make the process as smooth and stress-free as possible fo ... read more
Posted on 10/21/2020
Lynette recently brought her car into Fox Run Auto for repairs. She thought it was one problem based on what another auto shop told her previously, but she wanted a second opinion. Lynette had also downloaded a service coupon from our website (we also have great Groupon deals from time to time) and was willing to give our shop a try. "Quick and efficient and coupon friendly," Lynette says in her online review. "The issue I thought I had, I don't. They advised me and moved forward with what was needed. I've been told I needed things I haven't in the past so this was a big plus for me." At Fox Run Auto, we believe in telling it like it is. We're not here to upsell our customers on unnecessary automot ... read more