BEAR AUTO REPAIR

Kathy is a repeat customer of Fox Run Auto. She regularly comes to our shop to take care of all her routine vehicle maintenance needs, as well as the occasional repair. Kathy knows she can count on the Fox Run Auto team to give her straight answers, while also providing friendly and professional customer service. She recently took the time to share her feedback in an online review. "Service, customer service, people, facility, and loaner car—as usual, ALL exceeded my expectations," Kathy writes. We understand that dealing with automotive problems can be stressful. Even if it's just routine preventative maintenance like an oil change or brake service, we know it can be an inconvenience. This is why the team at Fox Run Auto does everything we can to make your experience as p ... read more

We really appreciate when one of our customers takes the time to post a review online. Whether it's on Google, Facebook, Yelp, our website's Reviews page or any other platform, we read every single one of them we see. Customer reviews help tell our team how we're doing and keep us motivated to provide the best service we can. We wanted to compile some great recent reviews and share them here: "A top-notch business," says Dan. "The team at Fox Run is reliable and professional. Being able to take our cars to people we trust is a huge blessing. Mike and his team provide exactly that. Highly recommended.""Very helpful service regardless of the fix," adds AJ. "Will always come back."&qu ... read more

Alisha recently brought her car into Fox Run Auto for a brake service. She had never been to our shop before and was naturally hesitant to try out a new auto repair facility. In the end, Alisha was very pleased with her experience. "This was the first time I've used them to service my vehicle and they were professional and friendly," Alisha says. "I did not have anyone to drop me off, so they provided me with a loaner car, free of charge, which was great. The loaner wasn't the flashiest, but did its job of getting me back home so I didn't have to miss any work." Customer service is always our number one priority at Fox Run Auto. We understand people live busy lives and dealing with automotive maintenance and repairs is often a bit of an inconvenience to their daily routines. If you need help g ... read more

Matthew's wife drives a Buick Encore. Unfortunately, it was experiencing some serious engine issues, so he decided to bring it to Fox Run Auto for a full engine inspection and diagnosis. After our automotive technicians got the vehicle in our shop, we were able to run computer diagnostics to reveal any specific fault codes. Then, we performed a thorough physical inspection of the engine to determine the exact problems at hand. In Matthew's case, the engine had some definite concerns that needed to be addressed as soon as possible. The Fox Run Auto service team walked him through the inspection report and let him know the specific automotive repair services that we recommended. "My wife's Encore required an extensive engine repair," says Matthew. "The good people at Fox Run got t ... read more

James is a fairly new Bear resident. His car was due for a few standard maintenance services, including a transmission service, oil change and new brakes. After doing his research, James decided to bring his vehicle to Fox Run Auto. "I recently moved to Bear, DE and it came time for my car to have some general maintenance and brakes replaced," James says. "There was a small issue during the transmission service (NOT FOX RUN AUTO'S ISSUE). Mike [Defino] the owner addressed the issue, kept me updated, and my service was completed in a timely manner." Whether you come to Fox Run Auto for minor maintenance or major repairs, we are very careful to inspect the vehicle and run tests to make sure everything is working as it should. If we find any issues, we will definitely let you know the problem and tell you exactly wh ... read more