BEAR AUTO REPAIR

Heather is a longtime customer of Fox Run Auto. She knows she can depend on our team to provide honest service and quality results time and time again. Heather recently visited our shop for some vehicle maintenance services. Here is what she had to say: "Nothing but the highest praise," Heather writes in her online review. "I am very hesitant about trusting mechanics due to being very naive and uneducated when it comes to cars and caring for them. I have never questioned anything they have mentioned." Building a strong level of trust with our customers is always our top priority at Fox Run Auto. Whether you know a lot about cars or don't know anything, our goal is to make you feel comfortable with every decision you make about vehicle maintenance or repair. We are always happy to answer any questions and provide you with as much information as you need to make ed ... read more

Niki needed new tires for her car. So, she brought her vehicle to Fox Run Auto in Bear, DE. She worked with our Service Advisor, Vinny Nesci, who helped walk her through the process of buying and installing a new set of tires. "Absolutely amazing experience," Niki says in her recent online review. "Vinny helped me get all new tires for my car and was super helpful the entire time." Buying new tires isn't always as simple a process as many people expect. There are a number of factors to consider. You have to think about the lifespan of the tires in relation to how much you drive and also how much longer you plan to own the vehicle. You have to understand manufacturer warranties. You have to think about grip and handling in various weather and road conditi ... read more

At Fox Run Auto, our goal is to provide every customer with honest, reliable and top-quality auto repair services. We’re thrilled when customers share their experiences, and one recent review truly highlights what sets us apart. A long-time customer with the screen name of SD D shared how she has trusted our team at Fox Run Auto for over three years. Her review reflects the values we uphold every day—honesty, transparency, and dedication to keeping our customers safe on the road. "I have been going to Mike (DeFino) at Fox Run Auto for about 3 years now." she says. "And they always to amazing work with my vehicle. I love that they don't claim things are wrong with your vehicle when it's not, nor to they try to get over on you because you are a woman." One of the reasons this customer visited Fox Run Auto ... read more

At Fox Run Auto, we are always grateful when our customers take the time to share their feedback and write reviews. We want to know what people think and it helps our team know how we are doing. Whether you loved your Fox Run Auto experience or not, we want to hear from you. Please comment on your favorite review site, or you can post one directly on our Reviews page. Here are some of the things our customers have been saying lately: "Trustworthy repair shop," says Nathanael. "About 2/3 the cost of dealership pricing, but with a full parts and labor 2-year 24-month warranty!!! Dealership doesn't even offer that.""Emergency tire repair replacement, responsive and communicated well, and at a good price," adds Paul. "Will go back for routine work. Anthony my Tech was great.""Fox Run Auto has alwa ... read more

John was looking for an alternative to taking is truck to the dealership for automotive maintenance. He wasn't satisfied with the service he was receiving, so he reached out to Fox Run Auto to put our shop to the test. "I took my truck here after having a horrible experience at the 'dealership.'" John says. "First impressions matter. When I dropped off the truck for service, they listened to my concerns and recorded them. I got a call detailing what they uncovered with pricing for repairs."  We may not be the biggest auto shop around, but we aim to provide the best customer service possible. This is what Fox Run Auto is all about. When John brought his truck to us, we make sure he knew everything that was going on. Our vehicle inspection process is thorough. Then, we provide a detailed inspection report to our customers. Through thes ... read more