BEAR AUTO REPAIR

July is here and that means warmer temperatures for the next few months. With all the heat and humidity here in Northern Delaware, it's important to stay safe and comfortable when driving around town or taking any family road trips. Both you and your vehicle need to stay cool, so it may be the ideal time for a couple of important system inspections and tune-ups at Fox Run Auto. Air Conditioning Inspection and Repair Sometimes, you don't know how important your car's air conditioning is to you until it has problems. As the weather heats up, your A/C has to do more work to keep you cool and comfy inside your vehicle. You want the air conditioning system to be working as well as possible. Bring your vehicle into Fox Run Auto for a full A/C system inspection and tune-up. Our technicians will look over all the key components, such as the thermostat, cabin air filters and cool ... read more

Fox Run Auto is proud to be an independently owned and operated business. Today is the 4th of July, so it's a good time to reflect on what this spirit of independence means to our customers and to everyone working in our shop. Local History Michael DeFino opened Fox Run Auto back in 1994. In fact, next year we'll be celebrating our 25-year anniversary. Mike could have chose to open a franchise auto parts store or repair center, but that's not his style. He wanted to build a local business focused on the customers and the Northern Delaware community that he loves so much. And so, Fox Run Auto has been built from the ground up on a simple service philosophy: treat people right and good things will happen.  "Being a local, independent business is very important to us," says Mike. "We take great pride in what w ... read more

Jonathan was desperate. He was driving along Route 1 when his timing belt snapped. He called for roadside assistance and the tow truck brought his vehicle to Fox Run Auto in Bear, DE. Jonathan was ultimately very glad with the decision as evidenced by his recent review on Google. "If you are looking for an honest, quality 'good ol' garage, this is the place," Jonathan writes. "Mike [Accursi, General Manager] explained my options due to the fact that my motor was an 'interference' and the job may not work." You see, the set-up of Jonathan's older car was awkward. The arrangement of the engine and other components in relation to the timing belt made it difficult to simply replace the belt. There was also concern that there was more damage beyond the belt that may need further inspection. We had to look for creative solutions to avo ... read more

At Fox Run Auto, a commitment to effective communication is the cornerstone of our approach to customer service. Part of treating people right is keeping them informed and educated throughout the process. We understand not everybody is an automotive expert. That's why you are trusting your vehicle with our repair technicians. However, it is very important that you understand why we are making certain recommendations so you can make informed decisions before you authorize any work to be done at our shop. External Inspections and Diagnostic Testing It all starts with the inspection and testing process. If you are experiencing automotive problems, you can bring your vehicle into Fox Run Auto for an accurate diagnosis. Before we even start with any inspections, one of our Service Advisors will walk you through what we are going ... read more

Robert Hurt (better known to us as just Rob) recently joined the Fox Run Auto team as an Automotive Service Advisor. He will be vital to the shop as he is responsible for taking care of our customers. After all, providing excellent customer service is always the number one priority at Fox Run Auto. Customer Service is Key Rob will be helping customers, whether they call in or stop by the shop. He will also be working closely with the technicians in the repair center, reviewing what needs to be done and then relaying that back to the vehicle owners. This communication is so important because it allows customers to make informed decisions based on accurate inspections and repair estimates. Some of Rob’s other duties will include working with parts suppliers and other vendors to make sure the ... read more