Posted on 10/16/2019
If you read the Fox Run Auto Blog regularly or follow us on social media, you know how much we value your feedback. We really appreciate any customer who takes the time to post a review and rating online. It's a way for us to see what people think. Whether reviews are positive or they contain a little "constructive criticism," we read every single one and use them as motivation to keep bettering our service approach. Where to Post Reviews We get a lot of great reviews on Google and on the Fox Run Auto website. We get good interaction with customers through Facebook, as well (though we'd love even more activity there). However, for whatever reason we haven't been getting a lot of ... read more
Posted on 10/9/2019
We’ve all been there. We get in our car in the morning ready to head to work, but it is struggling to start. Maybe it takes a few tries to get it going or perhaps the engine won’t fire up at all. Either way, it’s a sign that there may be a mechanical or electrical problem somewhere between the ignition system and the engine itself. If your vehicle is struggling to start or the engine shuts off on you at any time while idling, you will want to get it checked out by a professional auto shop like Fox Run Auto in Northern Delaware. A skilled mechanic can inspect everything and determine the source of the problem. Usually, it narrows down to the following common culprits: Dead/Dying Battery Obviously, if your car battery is dead or close to dying, you will experience all sorts of electrical issue ... read more
Posted on 10/2/2019
Nathan & Karen were on their way from New Jersey to Georgia when the power steering went out on their Chrysler PT Cruiser. They called for roadside assistance from Fox Run Auto and the vehicle was brought back to our shop for inspection, diagnosis and emergency repairs. "Upon arrival, they immediately took the necessary time and steps to determine what the actual problem was," writes Nathan in his recent Google review. The initial vehicle inspection and diagnostics processes are very important steps we take at Fox Run Auto to determine the specific automotive issue at hand. Once we know what we are dealing with, then we are able to provide our customers with a full breakdown of our findings. Then, we can provide our specific repair recommendations and an ... read more
Posted on 9/25/2019
One of the key aspects of customer service at Fox Run Auto is communication. They believe in telling it like it is and giving you detailed information about your vehicle. That way, you can make more informed decisions when it comes to ongoing maintenance or automotive repairs. Initial Vehicle Inspection It all starts with a thorough inspection of the vehicle. If you know what the problem is, then our auto repair technicians will focus on the area of concern. However, if they notice anything else worth bringing to your attention, they will note it in the inspection report. Otherwise, if you don't know what's wrong, our team will take the time to run tests and inspect everything carefully to determine the source of the issue. Price Estimates It should be noted that we ... read more
Posted on 9/18/2019
Whether you know much about cars or not, it's very easy to check your motor oil using the dipstick under your hood. If you don't know where to find it, consult your owner's manual for instructions. If you are good about getting your oil changes done when they are due, then there rarely should be an issue with the oil levels or quality. However, it's still worth taking a few minutes every few weeks or so to check the oil that's in the reservoir. It can tell you a lot about the health of the engine and it's just a smart thing to do if you care about your vehicle. Here are a few things to look for when checking your engine oil, according to the Northern Delaware auto repair experts at Fox Run Auto: Oil Level The first thing to look for is the oil level. The dipstick will have markers to show you the desired l ... read more