Posted on 6/24/2020
Eli knew something was wrong with his car, but he'll be the first to admit he doesn't have much automotive knowledge. Because of this, he's always a little hesitant when he visits an auto repair shop. Still, he knew work needed to be done and decided to give Fox Run Auto a chance. In the end, Eli was very pleased with his customer service experience and was nice enough to share his thoughts in an online review of Fox Run Auto. "This was the best experience I've had at an auto repair shop," Eli writes. "They listened to what I had to say and answered any questions I had. They also broke down exactly what was going on with my car in a way that was easy for me (a person with no automotive knowledge) to understand." The first step we take whenever any customer comes in is to listen to the customer and their ... read more
Posted on 6/17/2020
Wheel alignment is one of those automotive things we tend not to think about until it starts becoming a major problem. The simple fact is that wheel alignment is very important to the overall handling, safety and performance of of your car, and properly aligned wheels can help prevent other issues that will cost you time and money to repair. Fox Run Auto has identified these 5 key benefits of proper wheel alignment: 1. It Keeps Your Tires Lasting Longer Keeping your wheels in good alignment (along with a regular routine of rotating your tires) will make sure they last as long as possible. If your wheels are out of alignment, the tire treads will wear out unevenly and usually more rapidly. Buying new tires can be a pain, so getting your wheels realigned period ... read more
Posted on 6/10/2020
Now more than ever, we are realizing the importance of keeping things as clean and sanitary as possible wherever we spend time. This is true of our homes, our work spaces and common public surfaces. One thing that people often overlook, however, is their car. Sure, you might wash it and vacuum the inside regularly. You may even get it detailed from time to time, but is it really clean and disinfected inside? RX Sanitize and Protect Treatment It’s time to give your vehicle the annual “flu shot” that it needs with the special RX Sanitize and Protect Treatment at Fox Run Auto. Protect yourself and your passengers from harmful germs, bacteria and viruses—including COVID-19—with this effective once-a-year treatment for your vehic ... read more
Posted on 6/3/2020
Marco needed an oil change on his car. He also had a tail light that was out. He called ahead to Fox Run Auto and spoke with our lead service advisor, Robert Hurt, who helped walk him through everything and arrange for the vehicle to be dropped off and picked up through our touchless dropbox service. "I spoke with Robert briefly," Marco says. "He was very professional and accommodating with excellent service from Fox Run Auto. Even went the extra mile when doing an oil change. They inspected the car and replaced a light that was out." Even when customers bring their vehicles in for something as routine as an oil change, the t ... read more
Posted on 5/27/2020
It's weird not having live sports to watch in May. This is usually such a great time of year for us sports fanatics. We were happy to see NASCAR pick back up and the big charity golf match was fun, but we're looking forward to any Philly basketball, hockey, baseball and football we can get this summer and fall. Working Together The games sure won't be the same without fans, but we all have to make due. It's a stark reminder that we all need to practice good teamwork to get through these uncertain times together. Eventually, this will all be behind us and we can get back to life as normal. Despite any political differences we have, we should all try and remember that we are all on the same team as humans. The Power of Teamwork Teamwork has always been a driving force at Fox Run Auto, and it's helped get us through these tough times when business is a little slow and we have to make ... read more