Posted on 1/6/2021
Angie recently visited Fox Run Auto for a diagnosis and repairs on her car. Our team provided a thorough vehicle inspection and presented her with a detailed inspection report before she authorized the necessary repairs. Here is what she had to say about her customer service experience at our shop: "Very good service and 'social distancing,'" Angie says. "Prompt and honest about changes, and provided a full breakdown of repairs with pricing that would need to be done in the future." First of all, Angie, thank you for writing your review. We always appreciate any feedback from our customers as it helps keep us pushing to be the best we can be. We also appreciate you making specific mention of our social distancing. 2020 was a crazy year and it will still be some time before things truly get back to "normal." Until then, we are going to do everything possible to make ... read more
Posted on 12/23/2020
The entire team at Fox Run Auto would like to take this opportunity to wish you and yours a very happy holiday season. Happy Hanukkah, Merry Christmas and Happy New Year to all of you! This message sincerely goes out to our clients, our families, our staff, our friends and our neighbors throughout Bear and the surrounding Northern Delaware community. Making the Best of 2020 This has been a very unusual year, and a tough year for everyone. We've all had to make some adjustments and do our best to make the most of a bad situation. We had to enforce new safety and sanitization protocols at the Fox Run Auto shop, and we also introduced our new RX Sanitize & Protect Service as another way to keep our customers safe from viruses and germs that commonly get spread on the surfaces of our daily ... read more
Posted on 12/16/2020
Many people might assume that a smaller local automotive repair shop like Fox Run Auto doesn't have the same technology or resources as the car dealerships. That assumption would be wrong. We actually utilize some truly state-of-the-art technology every day at our shop. Through these precise and advanced tools, we are able to enhance the capabilities of our experienced ASE Certified automotive technicians. The Best of Both Worlds At Fox Run Auto, we bring you the best of both worlds. We use high-tech equipment AND practical knowledge that can only come from years of experience working on vehicles of all shapes and sizes. Today's cars, trucks and SUVs are extremely advanced with intricate computer systems and electronic components. This is where the modern ... read more
Posted on 12/9/2020
When your car, truck or SUV is due for an oil change, you should never wait too long. Most modern vehicles will let you know precisely when service is needed. On older vehicles, you may just have to watch the mileage or check the calendar (usually every 3-6 months, depending on how often your vehicle requires service). If you are a Fox Run Auto customer, we'll gladly set you up on a regular maintenance plan with reminders when certain services are due. Here are some of the signs that will let you know when your vehicle is due for an oil change: 1. Low Oil Level Almost all vehicles make it very easy to get under the hood and manually check your oil. Pull out the dipstick and wipe it clean before sticking it back in. On the second check, the first thing you will want to look at is the fluid level. If it is too low, you may be due for ... read more
Posted on 12/2/2020
Peter has been a loyal customer of Fox Run Auto for almost two years. He drives a 2002 Lincoln, and he knows he can always count on the guys at our shop for honest advice and quality repair/maintenance work on his car. Recently, Peter was nice enough to post an online review of Fox Run Auto. Here's what he had to say: "I've been going to Fox Run Auto for almost 2 years now," Peter writes. "Each time I go there I'm greeted and given estimates on my repairs for my '02 Lincoln. Yesterday, I had the experience to test their customer service skills and I will point out that one of the Mikes went above and beyond to ensure my vehicle was working correctly." We always love a good challenge at Fox Run Auto. It takes a lot to stump our service team or our auto repair techn ... read more