BEAR AUTO REPAIR

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Customer Impressed with Service Process at Fox Run Auto

Customer Impressed with Service Process at Fox Run Auto

Isaiah recently shared a review of his customer experience with Fox Run Auto. He was experiencing automotive trouble with his car, so he brought it to our shop in Bear, DE for a full diagnosis and expert repairs. Here is what he had to say: "I recently had a great experience with Fox Run Auto for my car's repair and maintenance needs," Isaiah writes. "The staff, led by Mike DeFino, were incredibly helpful and transparent throughout the process. They took the time to explain to me the issues with my car and provided me with various options to choose from, allowing me to make an informed decision." Isaiah's statement does a great job at summing up our approach to customer service and the overall auto repair process. It all starts with the vehicle inspection. Our skilled automotive technicians will run diagnostic tests and look over the vehicle carefully. We ... read more

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Customer Stories

6 Issues That Lead to Excess Tire Wear

6 Issues That Lead to Excess Tire Wear

If your tires are wearing out too quickly and not lasting as long as they should, there are several issues that could be to blame. Here are some of the most likely culprits, according to the auto repair pros and tire replacement experts at Fox Run Auto: 1. Poor Wheel Alignment Problems with your wheel alignment can lead to uneven tire wear, reduced gas mileage, poor handling and many other problems. When the wheel camber, caster and/or toe are out of alignment, your tires will wear out unevenly and you may find yourself having to replace them sooner than expected. It's a good idea to get your wheel alignment checked periodically. 2. Not Enough Tire Rotations It's usually worthwhile to have your tires rotated with every automotive service (usually around every ... read more

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Car Care Tips

How to Take Better Care of Your Car this Year

How to Take Better Care of Your Car this Year

Happy New Year from Fox Run Auto! 2024 is here. It's a new year and time to make your resolutions. When thinking about all the good things you want to do this year, don't forget about your car (and any vehicles you own or lease). It can be very easy to neglect our vehicles when staying busy with everyday life. We are preoccupied with work, family, school, hobbies and everything else that keeps us busy. It can sometimes be difficult to keep up with important automotive care tasks.  Important Maintenance Tasks Make better auto care a priority this year. Call it a "New Year's Resolution," if you want. Stay on track of your regular maintenance schedule. Remember to get your oil changed at recommended mileage intervals, which may be anywhere from 3,000-6,000 miles depending on the age, mileage, make and model of the vehicle. The same goes for tire rotatio ... read more

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Car Care Tips

Van Owner Gets Overheating Problem Repaired at Fox Run Auto

Van Owner Gets Overheating Problem Repaired at Fox Run Auto

Barbara was having automotive trouble when her van started to overheat. She knew it might be a serious problem and the vehicle wasn't safe to drive. It's also smart to get an overheating issue checked out immediately to avoid potentially serious engine damage. Often times, you can catch a minor problem before it develops into something much worse. "My van was overheating and I called," Barbara says. "They immediately were able to fit us in. Mike [DeFino, owner] called me with an estimate and explained the issue." After inspecting the vehicle and cooling system, Fox Run Auto technicians were able to identify the specific problem. However, we needed to order a special part for the cooling system repair in Barbara's van. We were able to track it down and get it purchased, but the shipping was going to take a little longer than we originally hoped. Barbara authorized the rep ... read more

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Customer Stories

Suspension System Components & What They Do

Suspension System Components & What They Do

You're ready for an adventure, but instead of a refreshing family get-away or quick grocery run, you find yourself being jostled around. It's then you truly appreciate the components of your suspension system—working tirelessly to transform your tumultuous trek into a serene sail. The suspension system is not just about comfort; it's a balance between physics, engineering, and magic (well, almost) that keeps your car stable, ensures tires stay in contact with the road, and protects the vehicle from wear and tear. Let's explore these mechanical marvels that make our rides smooth and secure. Shock Absorbers When you hit a bump or dip in the road, they absorb the shock by converting kinetic energy into heat within their hydraulic fluid. This process prevents your car from bouncing excessively and maintains wheel stability. Without them, every ride would feel like navigating through a never-ending earthquake aftershock. Springs S ... read more

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